Your loan profits will be credited immediately to your payroll account and you may get an SMS alert from 2346.
Can I be charged for my SMS demands? All SMS needs and verification with proper structure are COMPLIMENTARY for world and Smart.
What goes on I still be charged if I sent an incorrect syntax, will? Yes. All SMS with wrong format or from mobile figures that have been not signed up for the scheduled system are charged P2.50 per text, for world, Smart and Sun members.
exactly How am I going to understand if my SMS availment is authorized? After delivering an SMS availment demand, you will definitely get an answer from 2346 approval that is indicating of demand.
Are there any full instances when SMS availments were disapproved? Yes. SMS is going to be disapproved or refused if:
- Mobile phone quantity just isn’t registered
- SMS structure is wrong
- Business contract is ended
- Required quantity surpassed restriction to your client
- Consumer has a loan availment that is existing
- With space in Salary Credits within six months
- Client has resigned through the business
Which are the reminders that i must bear in mind to ensure my availment shall achieve success? Please make sure that the items that are following followed properly:
- Text the appropriate keyword that is initial SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the keyword that is correct agreement/approval:SBCSALAD CONSENT
- Forward message to 2346.
- Utilize the mobile quantity that is signed up for SALAD.
- Ensure the mobile number has a regular load of at the very least P2.50.
We delivered my SMS syntax demand precisely cash store loans payment plan but would not get any answer. Just Exactly What do I need to do? You might phone our customer care Hotline at 8887-9188 or e-mail email protected for further help.
Report the incident:
- Keyword sent
- Date of SMS
- Time of SMS
- Cellphone Quantity
- Or perhaps simply give you the screenshot of this message
Ask for change of mobile quantity signed up for SALAD, please phone customer care Hotline at 8887-9188. Allow 3 banking times to process your demand.
Just just What I still avail of SALAD if I lose my mobile number, can? Yes. Just ask for a big change of one’s number that is mobile through customer support Hotline at 8887-9188. Please enable 3 banking times to process your demand
Exactly exactly exactly What if i’ve 2 mobile figures, could I make use of both to avail of SALAD? No. Our SALAD system is only going to connect you to definitely one (1) mobile quantity
If my ATM card gets stolen or lost, could I still avail of SALAD? Yes. Also minus the ATM Card, your approved SALAD availment will remain credited to your payroll account. But, we urgently encourage one to go to the SBC Branch nearest both you and request for an ATM Card substitution to permit you access that is immediate the funds.
What goes on if my wage is inadequate to cover for my amortization? The payment will be considered вЂњMissedвЂќ amortization if your salary is insufficient for the amortization amount. This is deducted regarding the next payroll date along with the quantity due when it comes to current cut-off PLUS one more вЂњlate payment chargeвЂќ amounting to P125 per missed re payment when you look at the extent associated with the loan. After loan readiness, a hard and fast charge of P250 will apply every month.
We missed my amortization payroll that is last could I spend throughout the countertop? Yes. You possibly can make a non-prescription (OTC) re re re payment in almost any safety Bank Branch nearest you. Kindly remember to do the following:
- Utilize the BILLS PAYMENT slip
- Indicate re payment is for SALAD
- Indicate your amortization that is monthly plus
- Indicate your enrolled number that is mobile
A text message will be sent to you for reminder in case of default.
Do a discount is got by me or even a waiver of fees if we missed my loan re re payment? No. Our belated re payment fees are fixed.
just How am I going to understand if i’ve missed re payments? Our SBC Collections Team will coordinate with you via phone, SMS, Letter and email or during your HR agent.
Can I have the ability to see my SALAD deductions in my own payroll account? Yes. SALAD deductions is seen within the payroll account. Though it isn’t mirrored from the clientвЂ™s spend slide considering that the re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
just What if We have the amount of money to pay-off my loan, may I end my Salary Advance? No. Pre-termination just isn’t permitted under Salary Advance.
We currently paid 50% of my loan, may I straight away re-avail Salary Advance? No. Re-availment is just permitted upon complete re re payment of current loan.
We paid 100% of my loan, whenever could I re-avail? Please allow three (3) banking times after your final payment due date before re-availing SALAD.
Just how do I deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. View here to install the page, fill the details out, and send to email protected . Processing time is 1 day time.
Essential reminder: you can easily simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How to re-avail? Re-availment procedure is comparable given that procedure of your first Availment. You are able to just text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and stick to the succeeding SMS guidelines.
Where may I phone if i wish to ask questions that are further Salary Advance? You may phone our customer support Hotline at 8887-9188 or e-mail email protected for further support. Please ensure that you have the following details on hand:
- Payroll account number
- Cellphone quantity signed up for Salary Advance
- Description of complaint or issue